Own or manage this property? Call (413) 732-9300 . Villa Napoletana is a restaurant featuring online Italian food ordering to East Longmeadow, MA. THe mussels were good, calamari was tough. The prices...are fine. We ordered tiramisu which was a substandard version of a usually delicious dessert . During the Lobster Fest Villa Napoletana also has seafood classics such as Cod Oreganata, Broiled Sea Scallops, Baked Stuffed Jumbo Shrimp and New England Baked Cod on … We appreciate the feedback. When they brought out dinner I tried mine and it did not appear to be the right item, it was very good, Lasagna I think. After asking for 4 very common beers and being told after each that they don't have any of them, I said how about telling me what you do have. It's time to degustate good marsala, martinis or liqueur. Are you sure you want to delete this answer? Menu; Appetizers. Orecchiette Villa Napoletana. Hope to see you and your family soon. The waitress asked us if she could get us drinks. The service was average and the food was above average. We're happy to hear that our Artichoke Francese tops your all-time list. We read the reviews beforehand. We apologize for the delayed response. It was just a plate of veal and a plate of eggplant. The waitress asked us if she could get us drinks. In the restaurant/hospitality business you have one chance of capturing repeat business by providing memorable service and meal choices. DINE_VILLA_NAPOLETANA_12485151.JPG. Plexiglass dividers between all tables, along with extensive sanitation procedures. Review tags are currently only available for English language reviews. Spinach and squash sauteed with shallots in a cream sauce … THe mussels were good, calamari was tough. The answer was a very definitive yrs. We do recall messaging you on Facebook regarding our downed phone system. $18.95. If you are party people it's ok in the bar, but if you want a romantic couples experience for dinner skip this place on a busy night. As quantity conscious seniors we share our test menu including ceasar salad with anchovies. It became obvious that our server was new after she repeatedly returned to the table with questions and updates. She said none, but instead of showing us a drink menu or telling what was available, she only asked what do you like. Spaghetti alle vongole 19$ sauce tomate, palourdes. As for the food, it was good enough, not outstanding, but not terrible either. No manager ever took the time to come and speak to us. We came for Christmas Eve dinner. No manager ever took the time to come and speak to us. At Villa Napoletana, you can pay with any major credit card. Tartufo Ravioli. up on; then put on hold. This is most certainly not the level of service that we strive to provide to each and every one of our guests. Neither dish came with any sort of side dish. Check out the menu for Villa Napoletana.The menu includes and dinner menu. However, this is certainly not an excuse.As for the salty sauce, taste is, of course, subjective. My family and I enjoyed a great brunch today. We will be back We asked if they could prepare mussel app which was on the menu, they said they could. Over all not a good experiene. Restaurant menu, map for Villa Napoletana located in 01028, East Longmeadow MA, 664-666 North Main Street. We were promptly seated (early reservation) by gracious host. It was like pulling teeth to get answers. Fettucine Napoletana 18$ sauce tomate, olives, câpres. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The entire experience, from the food, to the waitstaff to the entertainment was incredible! I ordered chicken franchise which was cold and tough. Antipasti. It's clear you have knowledge of the restaurant / hospitality industry, so we hope you can understand that a Saturday night visit means our staff may be busier than usual, at times. The food was delicious and the staffs attention to detail was amazing. While there was no puddle of dressing in the bottom of the serving dish, the lettuce was a bit wilted from over dressing. I would have given this restaurant a four if not for the noise. One order of mussels came out cold and 15 minutes before the rest of the apps. It was like pulling teeth to get answers. Well worth the drive and would recommend Villa Napoletana to anyone without hesitation. I even add the comment that you carryauthentic German beers in an Italian restaurant? Since 1998, Villa Napoletana has offered the finest southern Italian cuisine, service and atmosphere to people who enjoy dining out. Time: 10am - 2pm Breakfast Station. Claim your listing for free to respond to reviews, update your profile and much more. Your experience is not that of which we strive to provide our valued guests. Since 1998, Villa Napoletana has offered the finest… Full menu available for take out - very nice variety of Italian offerings. Continue your visit to www.tripadvisor.com, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 664 N Main St, East Longmeadow, MA 01028-1817. The courteous staff works hard, stays positive and makes this place … One hour and twenty minutes after getting our drinks the first dish was served, it was the special order WITH RED sauce. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Most guests recommend trying tasty waffles, tiramisu and chocolate cakes. Thank you for the wonderful experience. No fewer than three people paid attention to us, all of them thoughtful and solicitous. Rather outrageous for 21.95. We aren't eating out these days, but their outdoor dining looked nice. We'll surely relay that to our Chef. Description: Villa Napoletana represents a combination of exquisite food, superb service and excellent ambiance, to create an unforgettable dining experience. Villa Napoletana is committed to selecting only the freshest ingredients available. Definitely will be coming back. Our shared pasta puttancesca with chicken was very tasty and equally enormous. As you indicated in your review, most of our guests have an excellent experience, so this is not indicative of the level of service and quality of food we strive to provide.Our waitress should have been more helpful with your drink selections. When our friends arrived, they went thru a similar process. 4.9. Entrees were well prepared. She should have been helped until she was ready to fly solo if anyone cared enough. View 11 reviews. Spinach salad was HUGE and delicious. more. Choose a delicious entrée - Stuffed Beef Tenderloin, Pesce Spada alla Napoletana, Risotto Pescatore and Chicken Modena. Fettucine alle Vongole 19$ sauce tomate, palourdes. Thank you, and hope...More, This is the version of our website addressed to speakers of English in Australia. Thank you for your feedback. Thank you, again, and have a wonderful day. Twenty five minutes later another party of 4 arrived and so did my husband's soup and our salad. Learn more. Our shared pasta puttancesca with chicken was very tasty and equally enormous. Springfield, MA . We advised this was unacceptable and were leaving. we will not return nor can we recommend this restaurant to anyone.More, Good morning and thank you for your feedback. My friend ordered beef masala which was overcooked the price for two medium pieces with mushrooms and a...few spinach leaves was 28.95. Neither dish came with any sort of side dish. We do recall messaging you on Facebook regarding our downed phone system. We also ordered several rounds of drinks, the last she brought one drink out of 4. Could have left the lasagna since a couple of bites were taken. We sure hope so! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was removed without asking for an explanation. Thank you so much for your continued support and willingness to travel such great lengths to experience our food. - Got hung up on; then put on hold. It benefited from ground pepper. We ordered tiramisu which was a substandard version of a usually delicious dessert . Please send us a private message, as we would like to attempt to rectify the situation. for beers on tap. One order of mussels came out cold and 15 minutes before the rest of the apps. Our holiday events (Easter, Mother's/Father's, Thanksgiving, Christmas Eve, NYE, etc.) Order food online at Villa Napoletana, East Longmeadow with Tripadvisor: See 90 unbiased reviews of Villa Napoletana, ranked #6 on Tripadvisor among 36 restaurants in East Longmeadow. Artichokes francaise were probably the best I've ever had. We appreciate the feedback. While there was no puddle of dressing in the bottom of the serving dish, the lettuce was a bit wilted from over dressing. The Italian bread was good. Villa Ortega's: Lobster Fest, Fantastic Mexican Food - See 305 traveler reviews, 343 candid photos, and great deals for Puerto Nuevo, Mexico, at Tripadvisor. Once the phones were back up, however, we do apologize for the...More, What a comeback for a restaurant and it’s staff, to deal with everything that’s going on today Villa stands out and shines! What a comeback for a restaurant and it’s staff, to deal with everything that’s going on today Villa stands out and shines! Great service, friendly servers, delicious Italian food. Thank you, again, and have a nice day. We make ordering easy. Hotels near East Longmeadow Public Library, American Restaurants for Families in East Longmeadow, American Restaurants for Lunch in East Longmeadow, Gluten Free Restaurants in East Longmeadow, Vegetarian Restaurants in East Longmeadow, Food Delivery Restaurants in East Longmeadow, Late Night Restaurants in East Longmeadow. It was just a plate of veal and a plate of eggplant.Overall, not what any of us expected after reading the reviews. are always an elevated price point. Thank you very much, Erik. I wish I had a DB meter to check.More. Our Chef does not heavily season or salt dishes, in an effort to please most guests. Note: your question will be posted publicly on the Questions & Answers page. We also ordered several rounds of drinks, the last she brought one drink out of 4. 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